As an organization, we are united in our responsibility to create healthier futures.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
- Execute administrative tasks critical to the progression of patients through the Program
- Ensure data integrity
- Act as a liaise between other members of the team
- Handling faxes (incoming/outgoing) accordingly and timely
- Labeling and attaching documents to the CRM
- Ability to cover various shifts
- Ad hoc duties as assigned
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Minimum Skills, Knowledge And Ability Requirements
- Knowledge of medical terminology an asset
- Ability to work autonomously
- Ability to provide assistance to team members during periods of increased workload
- Ability to recognize and question abnormal data and escalate if need be
- Ability to foresee and adjust scheduling and adjust workload
- Strong analytical skills
- Effective interpersonal and leadership skills
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Excellent computer skills
- Minimum 2 years experience in a similar administrative or data entry role
- Experience with the Sales Force software (or experience with a CRM system) an asset
- Experience with the faxing software (MyFax or Right Fax) an asset
- High School Diploma or Post Secondary schooling preferred
- Technical vocational training or equivalent combination of experience and education
- 2 years directly related experience
Job Type: Full-time
Salary: £34,000.00-£38,000.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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