The Address Collective brings together three family owned, four-star deluxe Hotels that have exceptional locations across Dublin and Cork. Over the past three years, each of the three properties has undergone significant investment to create a new standard in Irish hospitality, defined by the brand as ‘The Address Collective Standard’. This represents a unique and personal guest journey in a truly eclectic and luxurious environment.
We are currently recruiting for 2 new full time staff members to join our Accommodation Team as Accommodation Assistant and Laundry Assistant at The Address Connolly Hotel.
Duties:
- To Ensure assigned rooms, bathrooms, corridor areas, and public areas are cleaned to the standards, using only approved chemicals/cleaning materials and equipment, and to ensure stocks of bathroom and bedroom items are replenished to correct standards.
- To ensure bed linen and towels are changed to the agreed schedule and standard laid down for your hotel.
- Ensure accommodation trolleys, caddies, and storage presses are maintained tidy, cleaned, and stocked.
- To ensure any guest property left behind is passed to the Accommodation Manager for lost property.
- Report any maintenance issues to the supervisor/manager promptly
- To actively participate in any training and personnel exercises designed to improve standards and performance levels.
- To carry out the hotel’s customer relation policy.
- To communicate hotel services to the guest.
- To receive customer complaints courteously and sympathetically and to report to your manager immediately.
- To arrive for duty by rostered times in full clean uniform and wearing name badge at all times.
- To ensure the highest standards in personal hygiene and grooming.
