Vendor Management Specialist _(VOIS) [Egypt]

 

Role purpose:

** Manage and Monitor Contractual agreements for all vendors and travel
** Stimulate Steady Process enhancement to present increasing in operational efficiency for entire business partner process
** Identify and implement continuous enhancement to achieve operational target and improve Vodafone SLA
** Measure, Report and Track vendor performance
** Manage vendor relation with in operation department and Act as escalation level
** Perform external bridge among external vendor as well as internal stakeholders
** H&S SPOC
** Manage the HOD governance plan

Key accountabilities and decision ownership:

• 
  Supplier Relationship And Vendor Management

• Ensure smooth communication among service owners, procurement, legal and finance
• Build rapport with potential vendors for long plan commitments to obtain best service and value for money
• Handle disagreement between facilities' team and vendors through managing expectation of both parties
• Manage the services to agreed budgets and service levels and by effective use of agreed measurement mechanisms (KPIs) to measure and improve supplier performance.
• Presenting Solutions to service improvement without cost increase
• Rotate between Vodafone buildings to ensure consistent services standards and quality management within company buildings.
• Developing new procedures.

• Contract Management
• Manage the facilities management contracts; new contracts, renewal, amendments & termination
• Ensure Contract compliance with all appropriate legal, environmental requirements and safety policies.
• Global Deal Contract Management;

 Facilities SPOC with global Supply chain to harmonize specifications of facilities services
 Responsible for data validation for Vodafone group to familiarize the other OPCO's with services in Egypt.

• H&S SPOC
• Vocal point between the H&S and the Facilities operation
• Conducted several visits and assessments with lab analysis to have approved caterers
• Follow up with vendors for the site visits and replied their inquires
• Working in cooperation with H&S team to guarantee all facilities vendors are aligned with VFE Group H&S practices as follows:

 Support all facilities vendors to finalize & submit their H&S plans
 Ensure adding all H&S docs in all new & renewed contracts

• Audits visits;

 Participate in supervising the external audits visits
 Align with dedicated team member attending all the H&S Audits
 External Cleaning participate in the supervision audits in the buildings during the external cleaning activities

• Admin Assistance for HOD & Governance Plan Alignment
• Handle business trips arrangements, hotel reservations and flight booking.
• Arrange meetings with direct reports, take minutes, send to involved parties and follow up on action items.
• Handle expense claims, Travel perdims & medical claims and follow up on them.
• Prepare meeting’s agenda
• Ensure a smooth implementation of the HOD Governance plan
• Planning, organizing and managing events
• Handle team building arrangements
• Arrange for a quarterly communication meeting with the P&FM team
• Arrange for the visits of the different buildings for the HOD & direct reports.
• Collect & consolidate the department projects, achievements, etc… from all areas

Core competencies, knowledge and experience:

• 
  Excellent communication & influencing skills.
• Excellent analytical & decision making skills.
• High Interpersonal and organizational skills.
• Problem solving

Must have technical / professional qualifications:

• 
  Excellent command of written and spoken English & Arabic language skills.
• Good command of MS office.
• Excellent reporting & analytical skills
• Excellent organization, communication, complaint handling, conflict solving, crisis management & negotiation skills
• Reliable and leading character
• Experience in HR, Vednor Management or CRM

#_VOIS #MoveWithUs

$ads={2}

 

.

$ads={1}