Office Assistant
Four-Day Weeks: 4 x 10-hour days (Monday through Thursday) Full-Time
Compensation: Competitive Hourly Rate
Location: Lakeland
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About HUPCHarmony United Psychiatric Care is part of Harmony United Healthcare LLC. We provide comprehensive, full-service outpatient mental health, psychiatric, and psychological testing services in Florida through in-person visits and virtually through our secure online telehealth, telepsychiatry platform. We are continually growing our staff and client base at our current locations and developing new locations throughout Florida.
Our team of mental health professionals includes psychiatrists, clinical psychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children, ages 5 and above.
Our approach is to develop trust and confidence with our clients and treat each patient/client with compassion and respect. We strive to provide the best treatment possible through individualized care for patients/client’s needs.
Qualifications
- Bachelor’s Degree
- Two years of experience in the health care setting, preferably in an outpatient clinic, is preferred
General Responsibilities
- Take inbound calls from psychiatric patients and clients.
- Assist patients and clients with Scheduling or rescheduling appointments and other requests.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Respond promptly to customer inquiries.
- Effectively communicate with all patients, clients, providers, and staff.
- Acknowledge and resolve or effectively escalate all patient/client complaints appropriately.
- Follow all company policies and procedures.
Compensation
- Competitive hourly rate
- Monthly Productivity Bonus
Benefits
- Health, vision, and dental insurance
- Retirement Benefit: 401K Plan - Company will match up to 5% of the employee's annual salary contribution with up to a total of 4% of the employee's annual salary to the Company 401k retirement plan. Eligible after one year of full-time employment.
- Paid Time Off
- Paid Major Holidays after completing 1 year of employment with HUPC.
Work Schedule
- 40 hrs. per week. Office Hours available Monday through Thursday (4 days x 10 hours).
Advantages
- Latest in digital technology
- Strong focus on work/life balance
- Excellent training support
Contact: HR Department
Phone: (800) 267-6535
Email: hrdepartment@hupcfl.com
Web: www.hupcfl.com
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